Download the ISC-CX whitepaper: ISC-CX TEXTALYTICS identifies sports brands with the best customer experience
These sports brands offer the best customer experience
Nike, Adidas, Under Armour, Puma, Vans, Skechers, New Balance, Asics, Foot Locker, Sport 2000, JD Sports and Decathlon - which of these brands offers the best customer experience?
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We wanted to find out more so we evaluated and analyzed more than 20,000 google reviews of these brands in 17 major cities with the help of AI and summarized the most important findings. The study provides answers to the following questions, among others:
Which brand offers the best customer experience worldwide?
Which topics are most frequently discussed in Google reviews?
What experiences lead to poor ratings?
What categories do the top-rated brands perform particularly well?
