Download the ISC-CX Whitepaper: Checklist for Initiating a Mystery Shopping Programme

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Thinking about Launching a Customer Experience Programme?

Explore our essential checklist for a seamless programme launch and thorough preparation. It covers setting goals, detailed steps and strategies for each phase of implementation, and helpful tips for addressing employee concerns to ensure smooth collaboration with a mystery shopping provider.

 

Get your free whitepaper now and gain valuable insights from our checklist for a smooth launch to understand what your customers really think.