An industry that is undergoing great change in the digital age: Electromobility, autonomous driving and car sharing - all trends that are hotly-debated and increasingly influencing our everyday lives. Technical innovations and changes in social norms are also changing the customer's expectations. Forward-thinking dealers and manufacturers are constantly adapting their offers to the needs of the customer and are constantly optimizing the customer journey. ISC-CX provides various services to ensure that this optimization also leads to more satisfied and loyal customers. With our state-of-the-art CX product portfolio, we check your performance at all touchpoints of the customer journey and derive actionable improvements. Each of our products provides you with specific insights and through a synergistic combination we deliver profound and holistic insights into how to perfect the complete customer experience. We assure you that our focus is on future industry trends (e.g. electric mobility, autonomous driving, robotaxis, virtual reality, etc.). This enables us to make action-oriented recommendations for the future at an early stage. With us, you are always faster than the competition!
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